Privacy Policy – ArtGalerie Marketplace

Effective Date: November 2025

This Privacy Policy explains how ArtGalerie (“we”, “our”, “us”) collects, uses, stores, and protects personal information from artists, customers, and visitors who use our marketplace https://artgalerie.com.br.

If you have any questions, you can contact us at:


1. Information We Collect

1.1. Artist Information (for marketplace participation)

We collect the following data from artists who register to sell their work on ArtGalerie:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Bank account details for payments

  • Portfolio links, artwork descriptions, and images

  • Identity verification documents (when applicable)

1.2. Customer Information

We may collect the following customer information:

  • Name

  • Email

  • Phone number

  • Shipping address

  • Payment information (processed by third-party payment gateways)

  • Purchase history

1.3. Automatically Collected Information

When visiting the site, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Cookies and usage data


2. How We Use the Information

We use collected data to:

  • Create and manage artist accounts

  • Publish and promote artists’ products on the marketplace

  • Process transactions and payments

  • Provide customer support

  • Improve website performance and security

  • Prevent fraud and unauthorized activities

  • Send notifications about account activity or orders

We do not sell your personal data to third parties.


3. Legal Basis for Processing (LGPD – Brazil)

In compliance with the Lei Geral de Proteção de Dados (LGPD), we process data based on:

  • Consent

  • Execution of contract (artist participation and customer purchases)

  • Legitimate interest (fraud prevention, platform improvement)

  • Compliance with legal obligations


4. Sharing of Information

We may share your information with:

4.1. Service Providers

  • Payment gateways

  • Cloud hosting providers

  • Analytics and security tools

4.2. Legal Requirements

We may disclose information if required to comply with applicable laws, regulations, or legal processes.

4.3. Marketplace Display

Artist information such as name, biography, and artwork images is publicly displayed on their store pages.


5. Data Storage & Security

We implement security measures to protect data from:

  • Unauthorized access

  • Destruction or loss

  • Alteration or misuse

Data may be stored on servers located inside or outside Brazil, always following LGPD compliance rules.


6. User Rights (LGPD)

You have the right to:

  • Access your personal data

  • Request updates or corrections

  • Request deletion

  • Withdraw consent

  • Request data portability

  • Oppose certain types of processing

To exercise these rights, contact: [email protected]


7. Cookies and Tracking

We use cookies to:

  • Improve user experience

  • Personalize content

  • Analyze site usage

Cookies can be disabled in your browser settings, but some features may not work properly afterward.


8. Data Retention

We retain personal data only for as long as necessary for:

  • Marketplace operations

  • Legal compliance

  • Tax and financial audit requirements

After this period, data is securely deleted.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


11. Contact Information

For privacy-related questions or requests, contact: